What is Small Talk?
Be 100% Yourself
Most non-native English speakers can talk about their job effectively in English but CAN'T have a playful conversation.
Before English speakers start a business conversation they often chat about their family, the weather, sports- anything to get to know someone better.
Companies that are not willing to or unable to do this are often seen as impolite or untrustworthy.
- As interactions become more digitalized, the importance of creating a relationship in the chat room before the boardroom is becoming more urgent.
Help Your Team Stand Out
There are dos and don'ts just like any cultural custom. Let us help your team avoid costly misunderstandings.